Return Policy

Last updated October 01, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

Returns

All returns must be postmarked within twenty (20) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return process

To return an item, please email customer service at info@birminghamfurnishings.co.uk to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Birmingham Furnishings

Attn: Returns

RMA #

Unit 1, 32-48 Cato Street North
Nechells
Birmingham
West Midlands
B7 5AN
United Kingdom

Return shipping charges will be paid or reimbursed by us.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least four (4) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.EXCEPTIONS    For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

●     If any item(s) has to be returned/ exchanged, please ensure it is in its original packaging. Notify us immediately with full details of the reason for the exchange and the invoice number against which the goods were purchased.

Questions

If you have any questions concerning our return policy, please contact us at: 03301 333 001 info@birminghamfurnishings.co.uk